We are Creditspring, a new way of borrowing that focuses on its members and provides them with safe and efficient short-term financial products.

We're a fast-growing FCA-regulated consumer credit company. We have members, not customers and we take a lot of pride in that!

As one of the UK’s only subscription finance company in the market, we truly have a unique value proposition. Our mission is very clear; to improve the financial stability and resilience of our members. We do this through the products we provide, the partnerships we have, and our educational content. We want our members, and everyone in the UK to be able to better manage their finances and steer them away from high-cost, unregulated credit options.

About the role

As an Entry-Level Communications Executive, you will provide foundational support and execute across core communications activities. This role is ideal for someone who has just graduated, is eager to learn, grow, and contribute to a high-performing team.

Responsibilities

• Schedule content using CMS tools (e.g., Contentful) and email platforms (e.g., SendGrid)
• Build marketing assets for CRM campaigns
• Conduct research, maintain media lists, and update content trackers to support communications efforts.
• Manage and update content calendar- including activity for social media and marketing emails.
• Willingness to learn brand guidelines and contribute to internal documentation.
• Support the creation of email campaigns and develop engagement-focused communications.
• Handle basic community management tasks, including responding to Trustpilot and Google reviews, using macros for consistency and collaborating with C.ops for escalations on review.
• Produce monthly social commentary reports to track performance and insights.
• Support senior team members with administrative tasks and data analysis as needed.
• Learn and apply brand guidelines and TOV, and contribute to internal documentation to ensure brand consistency.

What you'll need to succeed

• Prior relevant professional experience, for example, internship or placement year.
• Undergraduate in Communications, Marketing, Public Relations, or a related field.
• Strong written and verbal communication skills.
• Basic understanding of social media platforms and content management systems.
• Experience in conducting research and organise information effectively.
• Strong attention to detail and a commitment to accuracy.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) and basic knowledge of Google Workspace tools.

Nice to have:

• Experience with email marketing platforms (e.g., SendGrid) or CMS tools (e.g., Contentful).
• Familiarity with community management platforms (e.g., Trustpilot, Google Reviews).
• Basic understanding of analytics tools (e.g., Google Analytics, social media insights).

Don’t meet all the listed requirements? Research shows that women and people of underrepresented groups often don't apply for jobs unless they're 100% qualified. As an equal opportunities employer, we know that diversity is a key part of our teams' successes - so if your experience doesn’t fit perfectly but this role excites you, we’d love for you to apply. We’re committed to Creditspring being an inclusive environment where employees feel welcomed, valued and listened to; we want you to thrive as your true self.

Please note that the People Team is contactable only via people@creditspring.co. Unsolicited emails to other team members will not be actioned