We are Creditspring, a new way of borrowing that focuses on its members and provides them with safe and efficient short-term financial products.

We're a fast-growing FCA-regulated consumer credit company. We have members, not customers and we take a lot of pride in that!

As one of the UK’s only subscription finance company in the market, we truly have a unique value proposition. Our mission is very clear; to improve the financial stability and resilience of our members. We do this through the products we provide, the partnerships we have, and our educational content. We want our members, and everyone in the UK to be able to better manage their finances and steer them away from high-cost, unregulated credit options.

About the role

As a Product Manager, you will take ownership of key product areas, overseeing team-level execution while aligning initiatives with strategic objectives. You will lead cross-functional teams, mentor other product managers, and ensure that product development is efficient, data-informed, and grounded in user insight. You’re experienced in making trade-offs, ensuring quality, and empowering your team to move with speed and purpose.

Responsibilities

Product Delivery & Execution

• Oversee the delivery of initiatives across your product area, enabling your team to make quick decisions and remove blockers.
• Foster a delivery environment where technical and design trade-offs are well understood and communicated.

Feature Specification

• Review and refine specifications created by others, ensuring clarity, technical feasibility, and alignment with broader business goals.

Quality Assurance

• Ensure your team embeds QA practices into their development process.
• Proactively prevent defects and build confidence in the shipped product.

Customer Insight & User Experience

• Structure and conduct user research, collaborating with design to translate insights into product decisions.
• Critically assess your team’s UX decisions, pushing for high-quality, user-centric design.

Data Fluency

• Leverage product and behavioural data to surface opportunities and measure product impact.
• Ensure your team makes decisions grounded in actionable insights.

Strategic Thinking

• Connect team-level priorities to company strategy and identify long-term opportunities in your product area.
• Work closely with leadership to influence roadmap direction and resourcing.

• What you'll need to succeed
  Proven experience as a Product Manager, ideally in a fast-paced, tech-driven environment.
• Strong analytical skills with experience using data to drive decision-making.
• Confident in facilitating cross-functional collaboration between engineering, design, and other stakeholders.
• A natural coach and mentor, capable of supporting junior product managers.
• Deep empathy for users and a commitment to solving real customer problems.

What Success Looks Like

• Your team consistently delivers high-quality features aligned with user and business needs.
• You proactively resolve delivery risks and are a go-to person for trade-off decisions.
• You demonstrate thought leadership in product strategy and are trusted by peers and leadership alike.
• You support and uplift others in the product organisation, fostering a culture of excellence and experimentation.

Don’t meet all the listed requirements? Research shows that women and people of underrepresented groups often don't apply for jobs unless they're 100% qualified. As an equal opportunities employer, we know that diversity is a key part of our teams' successes - so if your experience doesn’t fit perfectly but this role excites you, we’d love for you to apply. We’re committed to Creditspring being an inclusive environment where employees feel welcomed, valued and listened to; we want you to thrive as your true self.

Please note that the People Team is contactable only via people@creditspring.co. Unsolicited emails to other team members will not be actioned